Welcome to Mossime! These Terms and Conditions govern your use of our website and the purchase of cosmetics, skincare, and related beauty products from us. By accessing or using our website, you agree to comply with and be bound by the following terms.

1. General This website is operated by Mossime. Throughout the site, the terms “we”, “us”, and “our” refer to Mossime. We offer this website, including all the information and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products & Medical Disclaimer We sell a variety of cosmetics and beauty products online. All product listings, descriptions, and prices are subject to change without notice. We strive to display product colors and images as accurately as possible, but we do not guarantee that your device’s display will reflect the actual colors perfectly.

All products are for external use only. Please read the ingredient list carefully before use. We recommend performing a patch test before applying any new product to check for allergic reactions. Discontinue use immediately if irritation or a reaction occurs. Mossime is not responsible for any individual reaction to any particular ingredient.

3. Pricing & Payments All prices listed are in [US Dollar / INR] and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Payments are processed securely via [Your Payment Gateway, e.g., Razorpay]. We do not store your payment information on our servers.

4. Order Confirmation After successful payment, you will receive an order confirmation email or SMS. Please ensure your contact details are accurate at checkout.

5. Shipping & Delivery We typically dispatch orders within 2–4 business days. Delivery time may vary depending on your location and courier service availability. Mossime is not responsible for shipping delays caused by logistics partners.

6. Returns & Refunds Due to the hygiene-sensitive nature of cosmetics, we have a strict return policy.

  • Returns are only accepted in case of defective, damaged, or incorrect products received.
  • We do not accept returns or exchanges for products that have been opened, used, or are not in their original, sealed packaging.
  • You must initiate a return request with photos of the product within [7 days] of receiving the order.
  • Returned items must be unused, unopened, and in all original packaging.
  • Refunds, if applicable, will be processed via your original payment method within 5–7 working days after we receive and inspect the returned item.

7. Cancellations Orders can be canceled only before dispatch. Once an order has been shipped, cancellation is not possible.

8. Intellectual Property All content on this website (including images, logos, designs, text, and graphics) is the property of Mossime and protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability Weskini is not liable for any damages (direct or indirect) resulting from your use of the website, products, or services offered. Furthermore, Mossime shall not be liable for any skin irritations, allergic reactions, or adverse effects resulting from the use of our products. It is the customer’s sole responsibility to review ingredient lists and perform a patch test before using any product.

10. Governing Law These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the Surat, Gujarat courts.

11. Changes to Terms Mossime reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms.

12. Contact Us If you have any questions or concerns, please contact us:

  • Mossime
  • Email: info@mossime.com
  • Phone: +91 95373 19335
  • Address: FIRST FLOOR, PLOT NO-1, SHOP NO-105, DREAMLAND, NIRMAL NAGAR SOC, OPP. RISEON PLAZA, SARTHANA, SURAT, Surat, Gujarat, 395006